Dear Fellow Animal Lover,
I am reaching out on behalf of our team at High Point Animal Hospital. We hope all of you are well, find strength in this time of uncertainty and discovering creative ways to connect with your friends and family. We ourselves are doing our best to remain positive, hopeful and clear-headed. We feel fortunate to have such an incredible community of people as our clients, and we have no doubt that we will continue to evolve in offering ways to keep you and your pets safe at HPAH.
Below is an update on how our practice is adapting to the daily-changing developments with the spread of COVID-19:
- We are still open for business, maybe just not as usual! The doors at HPAH are locked but only so we can manage the flow of clients and patients. When you arrive at HPAH, please call our front desk at 972-424-2070 and a Client Service Representative will provide clear instructions on how to proceed next.
- Currently, we are still offering all medical and surgical services. Please keep in mind these are definitely subject to change.
Understandably you may have concerns about being in public due to fears of being exposed to the virus. We too want to keep you safe by limiting person to person contact. Please call the office and speak to one of our Client Services Representatives to learn more about to:
- Schedule appointments or exams.
- Schedule phone appointments (Telemedicine/Video Conference) with a doctor.
- Schedule drop-off pet visits for exams, blood work or other testing.
- Drive Up medication & food pick up: Feel free to stay in your car and give us a call from the parking lot.
- Medications can also be mailed to your home.
If you are ill with COVID-19 (either suspected or confirmed with a test), restrict contact with your pets and other animals, just like you would with other people; have another member of your household care for your pets while you are sick; avoid contact with your pet, including petting, snuggling, being kissed or licked, and sharing food or bedding. If you must care for your pet or be around animals while you are sick, wear a cloth face covering and wash your hands before and after you interact with them. You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. Additional guidance
on managing pets in homes where people are sick with COVID-19 is available from the CDC.
While we are recommending these as good practices, it is important to remember that there is no evidence at this time that animals play a significant role in spreading SARS-CoV-2. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. Accordingly, there is no reason to remove pets from homes where COVID-19 has been identified in members of the household, unless there is risk that the pet itself is not able to be cared for appropriately. In this pandemic emergency, pets and people each need the support of the other and veterinarians are there to support the good health of both.
Dr. Liska and the entire High Point Animal Hospital Team